E-commerce & Stockists Operations Associate

- Online accounts management and set-up; Be in charge of all processes of online mall and website orders
- Study website and online mall analytics to perform appropriate changes and improvements
- Customer relationship management; Maintain open communication with online platform partners on merch mix and assortment, promo ideas and activities, and special event programs participation
- Inventory management
- Evaluate fast- and slow-moving products weekly
- Inspect and upload customers’ product reviews
- Handles product listings in all the marketplaces
- Monitor daily sales of the handled stores and help in strategizing to reach company targets.
- Plans and leads execution of e-commerce campaigns on all platforms.
- Develops and leads execution of product merchandising display, store decorations, and e-commerce related promotions.
- Leads in initiating collections, bundles, and promotions to generate traffic and increase discoverability of products.
- Gathers and analyses sales and promotions data and e-commerce trends
- Manage stockists
- Assist in other departments