Business Support Specialist for BPO/Salary20k- 30k/Cebu IT Park

Goals of the position:
Responsible for performing routine administrative and processing tasks in a timely and accurate manner, maintainingrelevantand accurate records forauditand reference purposes.
Responsible for delivering standard service expectations, provide support across a diverse range of business activities andbusiness initiatives.

Main Responsibilities:
Maintain relevant records and documentation for audit and reference purposes
Management of office procedures including invoices, generation of purchase orders, arranging authorisations and approvals, preparing and typing correspondence, arranging travel and accommodation, and event organisation.
Order equipment, supplies and material within prescribed process and in a timely and accurate manner
Administer the end to end asset management procedure and maintain updated asset inventory re-port.
Administer and report on expenditure for allocated budget (if allocated)
Co-ordination of relevantevents and ad-hoc projects required
Seek approval on final reports/presentations from relevant stakeholders on allocated projects/assignments
Screen telephone calls and emails and direct (if applicable) to relevant delegate

Others:
Accepts other responsibilities as may be assigned by superior according to the need of the Company.
Creates and preserves the most favorable Company image by conducting all functions in the most ethical and fair manner.
Administers all assigned functions consistent with and in support to the goal of the company.

Job Specific Requirements
Formal Qualifications Experience working in an administrative role

Microsoft Office literate.
Experienced and skilled within administration function.
Ability to work under pressure while remaining calm in disposition and composed under stress.
Knowledge and understanding of telephone systems.

Skill/Technical Expertise Performing Office Administration
Manages office operations to enable smooth functioning of office administration activities
Prioritises service requests to drive timely completion
Executes accurate and efficiency completion of routine administration tasks (organization of records, supplies, files)

- Acts as a point of reference for administration tasks and processes

Managing Events and Logistics
Checks and communicates itineraries, plans, schedules and run sheets to ensure stake- holders are aware of what to expect

Sends calendar invitations and books meeting rooms to support organization of business events

Leverages enabling technology to coordinate internal meetings and events
Writing Effectively Coordinates and drafts accurate documents and correspondence for executive review and sign off.
Prepares documents and reports for key stakeholders using appropriate application, design, and layout requirements.

Personal Requirements:
Entrepreneurial Competencies

Takes full responsibility for own results.
Approaches topics in a committed and motivated manner, seeks creative freedom and uses it actively.
Develops goal-oriented approaches, keeps the goal in mind and works consistently towards achieving the goal. Results Orientation Balances speed, quality and effort to achieve excellent results and acts accordingly.
Assesses risks and also takes calculated risks where important to achieve the set goals.
Analyzes consequences of actions and takes corrective action.
Makes quick and informed decisions even when faced with uncertainty.
Continuously optimizes tools and processes.
Shows appreciation for others and actively promotes collaboration/networking with other teams and divisions.
Sets the right tone depending on the situation, argues conclusively and wins others over to own
topics.
Makes own views apparent and informs appropriately (correct time, correct manner, relevance).
Engages with the points of view, interests and goals of others, respects them and integrates them meaningfully into the work. Clarifies mutual expectations consistently.

Presents well balanced and targeted information, adjusting language to suit audience
Provides positive and critical feedback and expresses criticism constructively.
Approaches conflicts in an pen manner, resolves them through active conflict management and thus promotes mutual growth and development.
Reflects on own actions, obtains feed back from others and derives suggestions for own development.

Flexibility Regards changes as opportunities, quickly adapts to new framework conditions and handles uncertainty in a positive way.
Learns new things, continuously expands own horizons and looks for new challenges.

Sets clear content-related objectives and priorities which increase the company's long-term success (including when measuring efficiency and performance).
Uses resources carefully.
Knows the customers 'requirements and wishes (externally and internally) and uses these as a guide when reasonable to do so.

Entrepreneurial Thinking and Action
Actively keeps himself up-to-date with developments on the market and among the competition in real time, and reacts accordingly.
Identifies Goals of the position:
Responsible for performing routine administrative and processing tasks in a timely and accurate manner, maintaining relevant and accurate records for audit and reference purposes.
Responsible for delivering standard service expectations, provide support across a diverse range of business activities and business initiatives.

Main Responsibilities:
Maintain relevant records and documentation for audit and reference purposes
Management of office procedures including invoices, generation of purchase orders, arranging authorisations and approvals, preparing and typing correspondence, arranging travel and accommodation, and event organisation.
Order equipment, supplies and material within prescribed process and in a timely and accurate manner
Administer the end to end asset management procedure and maintain updated asset inventory re-port.
Administer and report on expenditure for allocated budget (if allocated)
Co-ordination of relevant events and ad-hoc projects required
Seek approval on final reports/presentations from relevant stakeholders on allocated
projects/assignments
Screen telephone calls and emails and direct (if applicable) to relevant delegate

Others:
Accepts other responsibilities as may be assigned by superior according to the need of the Company.
Creates and preserves the most favorable Company image by conducting all functions in the most ethical and fair manner.
Administers all assigned functions consistent with and in support to the goal of the company.

Job Specific Requirements
Formal Qualifications Experience working in an administrative role

Microsoft Office literate.
Experienced and skilled within administration
function.
Ability to work under pressure while remaining calm
in disposition and composed under stress.
Knowledge and understanding of telephone
systems.

Skill/Technical Expertise Performing Office Administration
Manages office operations to enable smooth
functioning of office administration activities
Prioritises service requests to drive timely
completion
Executes accurate and efficiency completion
of routine administration tasks (organization
of records, supplies, files)

- Acts as a point of reference for administration tasks and processes

Managing Events and Logistics
Checks and communicates itineraries, plans,

schedules and run sheets to ensure stake-
holders are aware of what to expect

Sends calendar invitations and books meet-
ing rooms to support organization of busi-
ness events

Leverages enabling technology to coordinate
internal meetings and events
Writing Effectively
Coordinates and drafts accurate documents
and correspondence for executive review
and sign off.
Prepares documents and reports for key
stakeholders using appropriate application,
design, and layout requirements.

Personal Requirements:
Entrepreneurial Competencies

Takes full responsibility for own results.
Approaches topics in a committed and motivated manner, seeks creative freedom and uses it actively.
Develops goal-oriented approaches, keeps the goal in mind and works consistently towards
achieving the goal. Results Orientation Balances speed, quality and effort to achieve excellent results and acts accordingly.
Assesses risks and also takes calculated risks where important to achieve the set goals.
Analyzes consequences of actions and takes corrective action.
Makes quick and informed decisions even when faced with uncertainty.
Continuously optimizes tools and processes.
Shows appreciation for others and actively promotes collaboration/networking with other teams and divisions.
Sets the right tone depending on the situation, argues conclusively and wins others over to own topics.
Makes own views apparent and informs appropriately (correct time, correct manner, relevance).
Engages with the points of view, interests and goals of others, respects them and integrates them meaningfully into the work. Clarifies mutual expectations consistently.

Presents well balanced and targeted information, adjusting language to suit audience
Provides positive and critical feedback and expresses criticism constructively.
Approaches conflicts in an open manner, resolves them through active conflict management and thus promotes mutual growth and development.

Reflects on own actions, obtains feedback from others and derives suggestions for own development.

Flexibility Regards changes as opportunities, quickly adapts to new framework conditions and handles uncertainty in a positive way.
Learns new things, continuously expands own horizons and looks for new challenges.

Sets clear content-related objectives and priorities which increase the company's long-term
success (including when measuring efficiency and performance).
Uses resources carefully.
Knows the customers' requirements and wishes (externally and internally) and uses these as a
guide when reasonable to do so.

Entrepreneurial Thinking and Action
Actively keeps himself up-to-date with developments on the market and among the competition in real time, and reacts accordingly.
Identifies trends and encourages innovation in a reasonable balance to what is already in place.rends and encourages innovation in a reasonable balance to what is already in place.