Restaurant Manager

*Coordinate daily restaurant operations
*Deliver superior service and maximize customer satisfaction
*Respond efficiently and accurately to customer complaints
*Regularly review product quality and research new vendors
*Organize and supervise shifts
*Appraise staff performance and provide feedback to improve productivity
*Estimate future needs for goods, kitchen utensils and cleaning products
*Ensure compliance with sanitation and safety regulations
*Manage restaurant’s good image and suggest ways to improve it
*Control operational costs and identify measures to cut waste
*Create detailed reports on weekly, monthly and annual revenues and expenses
*Promote the brand in the local community through word-of-mouth and restaurant events
*Recommend ways to reach a broader audience (e.g. discounts and social media ads)
*Train new and current employees on proper customer service practices
*Implement policies and protocols that will maintain future restaurant operations