Location:
Quezon City, National Capital Region
Contract Type:
Full Time
Experience Required:
1 year
Education Level:
Bachelor’s Degree
Job Description
JOB SPECIFICATIONS
EDUCATIONAL BACKGROUND
• Graduate of any 4-year degree
WORK EXPERIENCE OR TRAINING
• Preferred with experience gained from interactive customer service and related functions.
• Background in offshore service operations is an advantage
SKILLS AND ABILITIES
• Computer Applications such as MS Office (Basic Knowledge in MS Outlook, MS Word, MS Powerpoint, Sharepoint and Basic Knowledge in MS Excel)
• Managed Services business systems and tools (Salesforce, Connect+, Genesys)
OTHER WORK CONDITIONS
• Willing to Work on Shifting operations which may include Work on Weekends, to support the assigned business and customers.
• Willing to Work Overtime or on Rest Day Overtime to support manpower requirement of the operations during critical days and/or peak season.
• Must be able to Effectively and Independently function while maintaining a Positive Energy level in an environment of constantly shifting demands.
COMPETENCY PROFILE
• Customer Focus
• Communicates Effectively
• Drives Results
• Action Oriented
• Collaborates
• Self-Development
EDUCATIONAL BACKGROUND
• Graduate of any 4-year degree
WORK EXPERIENCE OR TRAINING
• Preferred with experience gained from interactive customer service and related functions.
• Background in offshore service operations is an advantage
SKILLS AND ABILITIES
• Computer Applications such as MS Office (Basic Knowledge in MS Outlook, MS Word, MS Powerpoint, Sharepoint and Basic Knowledge in MS Excel)
• Managed Services business systems and tools (Salesforce, Connect+, Genesys)
OTHER WORK CONDITIONS
• Willing to Work on Shifting operations which may include Work on Weekends, to support the assigned business and customers.
• Willing to Work Overtime or on Rest Day Overtime to support manpower requirement of the operations during critical days and/or peak season.
• Must be able to Effectively and Independently function while maintaining a Positive Energy level in an environment of constantly shifting demands.
COMPETENCY PROFILE
• Customer Focus
• Communicates Effectively
• Drives Results
• Action Oriented
• Collaborates
• Self-Development
Number of vacancies:
1
Company Description
Nityo is a global provider of IT services and end-to-end solutions designed to help clients improve their competitiveness and efficiency. Nityo has operations in 11 countries across the Globe (North America, Canada, United Kingdom, South Africa, Australia, Japan, Singapore, India Malaysia, Thailand, and Philippines). Its portfolio of solutions and services would include: Quality Assurance & Training.
Nityo provides services to several local and multinational clients including those coming from Fortune-Global 1000 companies on Commercial, Industrial and Government sectors with key vertical markets such as: financial, life sciences, healthcare, telecommunications, utilities and independent software vendors.
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