Location:
Manila, National Capital Region
Contract Type:
Remote
Experience Required:
3 to 4 years
Education Level:
Bachelor’s Degree
Salary:
90.000,00 ₱ /
Monthly
Job Description
Work Set-up: Remote | 11 PM – 8 AM (Philippine Time) | Full-time, Contractor
About the Role:
The IT Systems & Integrations Manager will oversee Waiakea’s IT support ticketing system and lead the integration of software applications across the organization. This role requires expertise in EDI (Electronic Data Interchange) and API integrations, particularly with platforms such as SPS Commerce, Celigo, and NetSuite. The position focuses on process management, issue resolution, system optimization, and ensuring seamless data flow between business systems.
Key Responsibilities:
- ️Manage and optimize the IT ticketing system (e.g., Jira, Zendesk, ServiceNow).
- ️Monitor and resolve IT tickets, identify recurring issues, and implement solutions.
- ️Oversee integration projects between ERP, CRM, e-commerce, HRIS, shipping, and financial systems.
- ️Lead EDI and API integrations including SPS Commerce, Celigo, Amazon, Shopify, and co-packer systems.
- ️Audit and stabilize high-volume data flows (sales orders, inventory adjustments, ASN, fulfillment).
- ️Maintain and update EDI maps (850, 856, 810, 940, 945, 997).
- ️Develop automation solutions (e.g., billing automation, inventory tagging, price group automation).
- ️Provide NetSuite support (reporting, scripting, workflows, assembly audits).
- ️Document integration logic, SOPs, and support business continuity.
- ️Collaborate with cross-functional and international teams to support IT initiatives.
Qualifications:
✔️Bachelor’s degree in IT, Computer Science, or equivalent experience.
✔️3–5+ years in IT service management and system integrations.
✔️Proven experience with ERP integrations (preferably NetSuite).
✔️Hands-on experience with Celigo Integrator.io, SPS Commerce, REST/SOAP APIs.
✔️Strong knowledge of EDI standards: 850 (PO), 856 (ASN), 810 (Invoice), 940 (Shipping Order), 945 (Warehouse Advice).
✔️Experience with WMS, e-commerce platforms, and co-packer integrations.
✔️Strong analytical, problem-solving, and documentation skills.
✔️Excellent communication skills for cross-functional and non-technical audiences.
✔️Ability to work independently in a fast-paced, remote setup.
Nice to Have:
ITIL Foundation certification
Scripting experience (Python, JavaScript)
Familiarity with GDPR/CCPA and cloud platforms (AWS, Azure, GCP)
About the Role:
The IT Systems & Integrations Manager will oversee Waiakea’s IT support ticketing system and lead the integration of software applications across the organization. This role requires expertise in EDI (Electronic Data Interchange) and API integrations, particularly with platforms such as SPS Commerce, Celigo, and NetSuite. The position focuses on process management, issue resolution, system optimization, and ensuring seamless data flow between business systems.
Key Responsibilities:
- ️Manage and optimize the IT ticketing system (e.g., Jira, Zendesk, ServiceNow).
- ️Monitor and resolve IT tickets, identify recurring issues, and implement solutions.
- ️Oversee integration projects between ERP, CRM, e-commerce, HRIS, shipping, and financial systems.
- ️Lead EDI and API integrations including SPS Commerce, Celigo, Amazon, Shopify, and co-packer systems.
- ️Audit and stabilize high-volume data flows (sales orders, inventory adjustments, ASN, fulfillment).
- ️Maintain and update EDI maps (850, 856, 810, 940, 945, 997).
- ️Develop automation solutions (e.g., billing automation, inventory tagging, price group automation).
- ️Provide NetSuite support (reporting, scripting, workflows, assembly audits).
- ️Document integration logic, SOPs, and support business continuity.
- ️Collaborate with cross-functional and international teams to support IT initiatives.
Qualifications:
✔️Bachelor’s degree in IT, Computer Science, or equivalent experience.
✔️3–5+ years in IT service management and system integrations.
✔️Proven experience with ERP integrations (preferably NetSuite).
✔️Hands-on experience with Celigo Integrator.io, SPS Commerce, REST/SOAP APIs.
✔️Strong knowledge of EDI standards: 850 (PO), 856 (ASN), 810 (Invoice), 940 (Shipping Order), 945 (Warehouse Advice).
✔️Experience with WMS, e-commerce platforms, and co-packer integrations.
✔️Strong analytical, problem-solving, and documentation skills.
✔️Excellent communication skills for cross-functional and non-technical audiences.
✔️Ability to work independently in a fast-paced, remote setup.
Nice to Have:
ITIL Foundation certification
Scripting experience (Python, JavaScript)
Familiarity with GDPR/CCPA and cloud platforms (AWS, Azure, GCP)
Number of vacancies:
1
Company Description
We are a third-party recruitment firm. We specialize in connecting top-tier talent with businesses across diverse industries. By leveraging our extensive network and in-depth industry knowledge, we provide tailored staffing solutions that meet the unique needs of both employers and candidates. Our team of experienced recruiters ensures a seamless hiring process, from candidate sourcing and screening to interview coordination and final placement. Whether you're looking for temporary, permanent, or contract staffing solutions, we are committed to helping organizations build high-performing teams while offering job seekers exciting career opportunities.
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