Location:
Quezon City, National Capital Region
Contract Type:
Full Time
Experience Required:
No Experience
Education Level:
Junior High School
Salary:
22.500,00 ₱ /
Monthly
Job Description
We are hiring Customer Service Representatives for a Telecommunications (Telco) Account. This role is ideal for fresh graduates and first-time job seekers who want to build a career in the BPO industry. Paid training will be provided to help you succeed in handling customer interactions.
Key Responsibilities:
• Answer inbound calls to assist customers with inquiries regarding telco products, services, billing, and technical concerns.
• Provide accurate information and solutions while maintaining professionalism.
• Handle complaints and resolve customer issues efficiently.
• Ensure excellent customer experience in every interaction.
• Document customer interactions accurately using company systems.
Qualifications:
• Good communication skills (oral and written)
• Willing to work onsite
• Willing to work on a shifting schedule
• HS/SHS Graduate (depending on the account)
• Must be currently residing within Metro Manila
• Must be 18 years old and above (legal age)
• College fresh graduates and undergraduates of any course are welcome to apply
• High school graduates (Old Curriculum) or SHS graduates (New Curriculum) accepted
• Applicants with or without call center experience are welcome to apply
What We Offer:
• Paid training with full compensation
• Competitive salary and performance-based incentives
• HMO coverage and government-mandated benefits
• 13th Month Pay
• Career growth and learning opportunities
• Friendly and supportive work culture
• Accessible office location
Key Responsibilities:
• Answer inbound calls to assist customers with inquiries regarding telco products, services, billing, and technical concerns.
• Provide accurate information and solutions while maintaining professionalism.
• Handle complaints and resolve customer issues efficiently.
• Ensure excellent customer experience in every interaction.
• Document customer interactions accurately using company systems.
Qualifications:
• Good communication skills (oral and written)
• Willing to work onsite
• Willing to work on a shifting schedule
• HS/SHS Graduate (depending on the account)
• Must be currently residing within Metro Manila
• Must be 18 years old and above (legal age)
• College fresh graduates and undergraduates of any course are welcome to apply
• High school graduates (Old Curriculum) or SHS graduates (New Curriculum) accepted
• Applicants with or without call center experience are welcome to apply
What We Offer:
• Paid training with full compensation
• Competitive salary and performance-based incentives
• HMO coverage and government-mandated benefits
• 13th Month Pay
• Career growth and learning opportunities
• Friendly and supportive work culture
• Accessible office location
Number of vacancies:
100
Company Description
We provide world-class customer experience, we also promote our people from within and believe our people are the most important assets. We strive to meet their needs at every point of contact, whether we’re answering questions, responding to complaints or making a sale.
View Company Profile
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