Location:
manila, National Capital Region
Contract Type:
Full Time
Experience Required:
5 to 10 years
Education Level:
Bachelor’s Degree
Salary:
180.000,00 ₱ /
Monthly
Job Description
Job Opening: Operations Manager – Healthcare Account (BPO)
Location: Onsite in Ortigas | Night Shift
Salary: PHP 100,000 - PHP 140,000 (based on previous salary)
We’re Hiring! We are looking for an experienced Operations Manager to oversee and manage operations for a healthcare account in a BPO setting. If you have solid experience in the healthcare industry within a BPO environment, we want to hear from you!
Key Responsibilities:
* Manage and oversee the daily operations of the healthcare account.
* Ensure smooth workflow and adherence to quality standards.
* Lead, train, and develop a high-performing team.
* Collaborate with internal teams to implement strategies and meet business goals.
* Handle client relations and ensure customer satisfaction.
* Monitor and report on KPIs and performance metrics.
Qualifications:
* Must have solid experience as an Operations Manager in a healthcare account in BPO.
* Strong leadership and management skills.
* Excellent communication and problem-solving abilities.
* Ability to work onsite in Ortigas.
* Flexible to work night shifts.
* Can start ASAP.
Salary Range: PHP 100,000 to PHP 140,000, depending on previous salary.
We’re Hiring! We are looking for an experienced Operations Manager to oversee and manage operations for a healthcare account in a BPO setting. If you have solid experience in the healthcare industry within a BPO environment, we want to hear from you!
Key Responsibilities:
* Manage and oversee the daily operations of the healthcare account.
* Ensure smooth workflow and adherence to quality standards.
* Lead, train, and develop a high-performing team.
* Collaborate with internal teams to implement strategies and meet business goals.
* Handle client relations and ensure customer satisfaction.
* Monitor and report on KPIs and performance metrics.
Qualifications:
* Must have solid experience as an Operations Manager in a healthcare account in BPO.
* Strong leadership and management skills.
* Excellent communication and problem-solving abilities.
* Ability to work onsite in Ortigas.
* Flexible to work night shifts.
* Can start ASAP.
Salary Range: PHP 100,000 to PHP 140,000, depending on previous salary.
Number of vacancies:
1
Company Description
GGAS – Global Gateway Administrative Solutions
Business Process Outsourcing (BPO) Company Profile
Company Overview
GGAS (Global Gateway Administrative Solutions) is a forward-thinking BPO company based in the Philippines, dedicated to delivering high-quality outsourcing services to global clients across diverse industries. We specialize in healthcare support, customer service, back-office solutions, and administrative operations—streamlining processes so our partners can focus on growth and core competencies.
Mission
To provide reliable, cost-effective, and scalable BPO services that empower businesses to operate more efficiently and serve their customers better.
Vision
To be a trusted global outsourcing partner known for innovation, quality, and operational excellence.
Core Services
Healthcare BPO (RCM, medical billing, prior authorization, patient support)
Customer Support (voice/non-voice, chat, email support)
Back-Office Processing (data entry, transcription, document processing)
Recruitment Process Outsourcing (RPO)
Technical Support and Helpdesk Services
View Company Profile
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