Customer Service Representative Premium IT Account - Chat Support
LEX iSolutions PH
Posted 3 days ago
Location:
Clark, Pampanga
Contract Type:
Full Time
Experience Required:
1 year
Education Level:
Senior High School
Salary:
28.500,00 ₱ /
Monthly
Job Description
Location: Clark, Pampanga
Salary: ₱28,500 + ₱15,000 Sign-On Bonus
Role Overview:
Customer Service Representative (Chat Support) for our Premium IT Account will handle customer inquiries through online chat, provide accurate technical assistance, and ensure service quality in a fast-paced, world-class environment.
Key Responsibilities:
Manage customer inquiries via chat platforms in a timely and professional manner
Provide accurate product and technical support information
Resolve customer concerns and escalate complex issues when necessary
Maintain service quality, productivity, and accuracy targets
Qualifications:
At least High School Graduate
Minimum 1 year Customer Care Experience (CCE)
Typing speed: 35 WPM with 85% accuracy
Strong written communication skills
Ability to multitask and work in a team-oriented environment
Why Join Us?
Competitive salary package with ₱15,000 Sign-On Bonus
Career growth and training opportunities
Supportive and inclusive workplace culture
Work with a global leader in the BPO industry
Salary: ₱28,500 + ₱15,000 Sign-On Bonus
Role Overview:
Customer Service Representative (Chat Support) for our Premium IT Account will handle customer inquiries through online chat, provide accurate technical assistance, and ensure service quality in a fast-paced, world-class environment.
Key Responsibilities:
Manage customer inquiries via chat platforms in a timely and professional manner
Provide accurate product and technical support information
Resolve customer concerns and escalate complex issues when necessary
Maintain service quality, productivity, and accuracy targets
Qualifications:
At least High School Graduate
Minimum 1 year Customer Care Experience (CCE)
Typing speed: 35 WPM with 85% accuracy
Strong written communication skills
Ability to multitask and work in a team-oriented environment
Why Join Us?
Competitive salary package with ₱15,000 Sign-On Bonus
Career growth and training opportunities
Supportive and inclusive workplace culture
Work with a global leader in the BPO industry
Number of vacancies:
50
Company Description
The synergy of European Expertise and Filipino Excellence in HR services. Specializing in recruitment, payroll, and tax consultation, we bring the best Filipino talent to the global stage. Partnered with Intelligent Sales Netherlands, we deliver comprehensive HR solutions with unmatched proficiency and reliability.
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