Customer Service Representative (Local Healthcare)

Global Integrated Contact Facilities Inc.
Posted 8 days ago
Location:
Mandaluyong, National Capital Region
Contract Type:
Full Time
Experience Required:
No Experience
Education Level:
Bachelor’s Degree
Salary:
20.000,00 ₱ /  Monthly
Job Description
Minimum Qualifications

At least six months work experience in a Hospital/ Clinic/ Diagnostic Center/ Customer Service, but not required
Excellent written and verbal communication (clear and articulate)
Computer literate
Willing to undergo training for telemedicine program
Amenable working on shifting schedule, holidays and weekends
Fresh graduates are encouraged to apply

Primary Responsibilities

First to accept (receive) calls from patients and does proper triaging;
Handles customer inquiries or any non-medical concerns within various channels;
Identifies and assesses customers’ needs to achieve client satisfaction.
Number of vacancies: 80
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Company Description
Global Integrated Contact Facilities (GICF) Inc. is a medium-scale, diversified, leading IT-BPM firm in the Philippines. With experienced experts averaging over 15 years in the industry, we act as a catalyst for businesses, offering targeted, flexible, and cost-effective solutions to achieve enterprise-wide longevity and success at any stage of our client’s business life-cycle
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