Location:
Taguig, National Capital Region
Contract Type:
Full Time
Experience Required:
5 to 10 years
Education Level:
Bachelor’s Degree
Job Description
About the job: Senior Consultant - Solution Design (Taguig) | Onsite
Benefits:
HMO for Employee and 2 Free Dependents (On Day 1)
Quarterly performance bonus
Outstanding career development opportunities and exposure to multiple accounts
Requirements:
Minimum 8 years BPO/BPM experience. It is mandatory to have worked in customer service operations in a managerial role. Prior solution design experience will be preferred.
Must be knowledgeable on contact center operations along with the RFP process and bid management.
Must be willing to work on-site in BGC Taguig
Responsibilities:
Client Interactions: Creates solutions, customized to client context IN ORDER TO conduct client interaction sessions
Competitive and market analysis: Gathers, synthesizes, analyses market competitive intelligence for a specific domainket and and provides inputs on gap analysis in order to contribute to a market intelligence and gap analysis report
Continuous process improvement: Participate in continuous improvement projects in order to deliver project goals
Contract negotiation: Creates and reviews the SOW (Statement of Work), in order to define the contract terms for a specific solution
Creating Collaterals: Drives and provides direction to the team member IN ORDER TO prepare collaterals such as flyers, case studies, etc.
Benefits:
HMO for Employee and 2 Free Dependents (On Day 1)
Quarterly performance bonus
Outstanding career development opportunities and exposure to multiple accounts
Requirements:
Minimum 8 years BPO/BPM experience. It is mandatory to have worked in customer service operations in a managerial role. Prior solution design experience will be preferred.
Must be knowledgeable on contact center operations along with the RFP process and bid management.
Must be willing to work on-site in BGC Taguig
Responsibilities:
Client Interactions: Creates solutions, customized to client context IN ORDER TO conduct client interaction sessions
Competitive and market analysis: Gathers, synthesizes, analyses market competitive intelligence for a specific domainket and and provides inputs on gap analysis in order to contribute to a market intelligence and gap analysis report
Continuous process improvement: Participate in continuous improvement projects in order to deliver project goals
Contract negotiation: Creates and reviews the SOW (Statement of Work), in order to define the contract terms for a specific solution
Creating Collaterals: Drives and provides direction to the team member IN ORDER TO prepare collaterals such as flyers, case studies, etc.
Number of vacancies:
1
Company Description
We DO NOT charge an applicant.
Founded by experts with more than 70 years of collective experience in the staffing solutions industry, TASQ understands the unique challenges in the talent acquisition space and is committed to being the trusted partner of companies in their pursuit of hiring the best people to fill their manpower needs.
Composed of highly skilled team members who have worked with organizations ranging from small-to-medium entities to large-scale enterprises (including Fortune 500 companies), TASQ is fully capable of meeting staffing demands at all levels and across different industries.
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