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Sales Support Assistant

FASTRONICS SALES AND SERVICES INC.,
Posted over 30 days ago
Location:
Pasig, National Capital Region
Contract Type:
Full Time
Experience Required:
1 year
Education Level:
Bachelor’s Degree
Salary:
19.000,00 ₱ /  Monthly
Job Description
1. Provide administrative support including preparing and sending quotations, sales reports, and correspondence.
2. Respond to customer inquiries via email, phone or chat in a timely and professional manner.
3. Process sales orders, update customer records, and monitor delivery schedules.
4. Coordinate with internal departments (e.g., logistics, finance, technical support) to fulfill sales-related requests.
5. Assist in maintaining and updating the customer database and Hubspot.
6. Ensure accurate documentation and filing of sales-related records. Provide accurate product information and basic technical advice on components (e.g., SSDs, RAM, CPUs, motherboards, cables, etc.)
7. Process sales transactions, issue receipts/invoices, and ensure timely order fulfillment.
8. Coordinate with suppliers and logistics for product availability and delivery schedules.
9. Maintain inventory levels and assist in stock monitoring, tagging, and shelf arrangement.
10. Handle customer complaints or returns in line with company policy.
11. Participate in product training and occasional trade shows, if required
12. Prepare presentations, product information, and sales materials as needed.
13. Track and follow up on outstanding proposals or purchase orders.
14. Help organize meetings, product demos, and trade show participation when applicable.
Number of vacancies: 1
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Company Description
Established in 1986, Fastronics Sales and Services, Inc. (FSSI) is an IT Parts distributor and an authorize service center of computer hardware, peripherals and other I.T. related products. Our business model is aimed towards providing high quality Parts and Service support to all Value-Added Resellers (VAR) of major IT brands and System Integrators as well. Through time, we were able to forge partnership with reputable brands for warehouse management services and in-warranty repair support for top brands of monitor and its manufacturers. As a service organization, we invested heavily on our manpower resource. Prioritizing on advancing their skills through Industry-related trainings held within the country and abroad that have earned us the confidence of key industry players to partner with us. We have been managing spare parts for warranty claims of our Principals since 2011. Our 1,300 square meter of parts storage facility is complete with racks, lift, manpower resource and a fully developed process in managing parts with still plenty of room to expand.
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