Business Analyst

Job Responsibilities:
• Analyze the feasibility of IT projects, defining functional solutions according to specifications, in order to ensure the provision of appropriate business support
• Responsible for eliciting, analyzing, communicating and validating requirements for changes in business processes, policies and information systems
• Works as a liaison among IT and the different stakeholders in order to understand the structure, policies, operations, and information systems of the organization.
• Collaborate with stakeholders to understand their needs and gather detailed business requirements
• Develop and document business process models to illustrate the current and future state
• Elicit, document, and manage business and system requirements using best practices (e.g., use cases, user stories, process flows)

Job Qualifications:
• Bachelor's degree in Information Technology, Engineering, Business Administration, Management, or any related field
• Minimum of 2 years as Business Analyst or any related role.
• Experience in system migration, implementation, and project management is beneficial.
• Proficient in requirements gathering, documentation, and analysis
• Experience with business process modelling and documentation tools
• Experience with tools such as JIRA, Visio, or similar platforms
• Strong understanding of business analysis methodologies (Agile, Scrum, etc.).
• Having a background in Non-life Insurance Industry is an advantage
• Strong analytical and problem-solving skills
• Excellent in communication, facilitation and interpersonal skills
• Ability to work collaboratively with cross-functional teams