Billing & Collection Associate
Makati, National Capital Region
Posted 3 days ago
- Company:
- Dempsey Resource Management Inc.
- Company Description:
- Talent Acquisition | Dempsey Resource Inc. Helping job seekers find the right opportunities and employers find the right talent. A trusted recruitment and human resource solutions provider in the Philippines. The company specializes in sourcing, screening, and placing qualified professionals across various industries including manufacturing, retail, healthcare, IT, finance, and services. With a commitment to excellence and client satisfaction, Dempsey offers end-to-end HR support — from job placement to talent management — helping businesses grow through effective workforce solutions. PH-based | Open to connect Let’s find your next career move!
- Contract Type:
- Full Time
- Experience Required:
- No Experience
- Education Level:
- Bachelor’s Degree
- Number of vacancies:
- 1
Job Description
— Bachelor’s degree in Business Administration, Finance, Accounting, or any related field
— Relevant work experience is not required but will be considered an advantage (e.g., billing, invoicing, collections, accounts receivable, call-based follow-ups)
— Solid understanding of billing and collection processes
— Proficient in Microsoft Excel and other MS Office applications
— Strong written and verbal communication skills
— Customer service-oriented with a proactive and professional attitude
— Quick learner, with willingness to adapt to new systems and processes
— Familiarity with ERP systems and Smartsheet is a plus
— Willing to render overtime as required by business needs
— No licensure required
Job Description:
— Process regular billing
— Handle client/customer (internal and external) concerns
— Perform other duties and responsibilities as assigned by the immediate superior
— Process and maintain accurate customer billing information
— Generate invoices and statements in a timely manner
— Track and monitor outstanding accounts receivable
— Communicate professionally with customers via phone, email, and mail to collect overdue payments
— Research and resolve billing discrepancies
— Process customer payments (including online payments)
— Apply late fees and penalties according to company policy
— Escalate unresolved accounts to designated personnel when necessary
— Maintain detailed records of all collection activities
— Prepare reports on collection performance metrics
— Adhere to all company collection policies and procedures
- Salary:
- ₱18,000.00 Monthly