Quality Assurance Analyst
Pasig, National Capital Region
Posted yesterday
- Company:
- Linaheim Corporate Services Inc.
- Company Description:
- Provides corporate services for the entire Lina Group. It is on board for human capital management. We are driven by the core values of integrity, excellence, customer delight, social responsibility and people. We build mutually beneficial linkages with partners who share our business philosophy.
- Contract Type:
- Full Time
- Experience Required:
- 1 year
- Education Level:
- Bachelor’s Degree
- Number of vacancies:
- 3
Job Description
1. Conducts compliance checking based on requirements specified by the account or the management team.
2. Issuance compliance reports and service failures to the account as well as the management team on a daily, monthly and ad hoc basis.
3. Generates call volume, traffic and other reports.
4. Analyses templates based on requirements specified by the account or the management team.
5. Responsible for hand-off new report/ data source as necessary.
6. Responsible for accessing call quality performance of each campaign within given set of measurements
- Salary:
- ₱20,000.00 Monthly
