Branch Manager

Requirements:
Bachelor’s degree in Business Administration or related field
Proven experience in branch or operations management

JOB COMPETENCIES:
1. Working Knowledge of microfinance operations and MF NGO law
2. Communication skills both written and verbal
3. Interpersonal skills
4. Creative and Innovative

RESPONSIBILITIES:
A. People Management
1. Conducts various HR functions as follows; reviews and endorses all actions related to staff:
a. Recruitment and staffing functions in coordination with HR and Operations Head
b. Prepares, oversees, overall coordinator and resource person for the onboarding of new
staff in the branch
c. Facilitates benefits admin in coordination with HR
d. Implements and conducts performance evaluation to all branch staff
e. Oversees, reports to HR, Dept Head staff cases, including but not limited to AWOL and
other incidents involving branch staff.
f. Implements and recommends staff recognition and other engagement activities, learning
and development interventions for the branch staff.
g. Monitors staff exit and conducts interview to all resigning staff of the branch.
h. Signs and endorses exit and clearance documents and turn over reports.
2. Instill the right culture in the branch staff anchored on EPMI core values, implements Monday
devotion and prayer time.
3. Handles communication among and between staff (i.e., solicits suggestions and inputs by conducting
regular meetings of branch personnel and encouraging them to explore new approach to resolve
concerns and issues)
4. Identifies, develops next in line leaders of the organization.
5. Overall responsible in retaining and developing EPMI staff in the branch in coordination with different
department heads.