Online Video Sharing Platform - Customer Support Associate

Taguig, National Capital Region

Posted yesterday

Company:: Orbit Teleservice NCR
Company Description:: WANT TO GET HIRED ASAP? GRAB OUR JOBS TODAY AND BE PRIORITIZED DURING THE PROCESS. LEARN MORE ABOUT OUR JOB VACANCIES BELOW. We are continuously looking for top talents to join our team. We achieve stability in our organization by treating our employees the same way we treat our valued clients, with utmost care. List of vacancies we have for you: ✅ Customer Service Representative ✅Technical Support Representative ✅ Sales Representative ✅ Travel Associate ✅ Healthcare Specialist ✅Financial Associate ✅ Telemarketer Qualifications: • Amenable to working onsite(office-based) • Filipino Citizen, or hold relevant residence status • 18 years old and above • Completed High school (old or new curriculum) • Good to excellent in verbal, listening, and communication skills. • with BPO experience is a plus but NOT required Further details will be discussed during the interview. We have limited job offers available here! Grab our jobs today before it runs out! APPLY NOW!
Contract Type:: Full Time
Experience Required:: No Experience
Education Level:: Senior High School
Number of vacancies:: 100

Job Description

Start your career with us and become part of a supportive and dynamic team

We offer competitive compensation and a range of benefits to support your growth and well-being:
• Competitive salary packages
• Health Maintenance Organization coverage starting on Day 1
• Performance-based incentives
• Paid training and opportunities for career advancement
• Life insurance and company-sponsored events
• 13th month pay and other supplemental bonuses

What You'll Do:

• Respond promptly to user inquiries via email, chat, and/or social media.
• Provide support with account setup, video uploads, content management, and monetization tools.
• Assist with troubleshooting technical issues, including video playback, uploading, and account access.
• Escalate unresolved or complex issues to the appropriate internal teams.
• Document user feedback and report trends to help improve the product and support processes.

Who We’re Looking For:

• Completed at least 2 years in college with no back subjects
• At least 6 months sales experience
• Excellent communication skills - C1
• Amenable to work onsite either in Vertis North or Taguig
• Willing to work on shifting schedule

Employment Type: Full-time

Salary: Up to Php 30,000.00 per month

Schedule: 8-hour day shifts , Dayshift, Nightshift