Online Video Sharing - CSR - Weekends Off

Taguig, National Capital Region
Posted today
Logo Eastwood Job Portal
Company:
Eastwood Job Portal
Company Description:
Job Responsibilities: -The agent handles different tasks related to processing documents and keeping records for customer accounts. -Entering, editing, recording, sorting, and summarizing data and documents. -Answering and resolving customer inquiries, providing accurate information as needed. What we are looking for: -At least Senior High School (SHS) graduate (Not currently enrolled) -With or without BPO/ call center experience (voice, chat, back office/ non-voice accounts) (Not currently employed) -Previous BPO/ call center experience is a plus -Above average or Conversant in English communication skills -Possess a positive attitude -Familiarity with a computer -Good Typing Skills -Highly motivated and prepared to work hard -Flexible and welcome change/improvements -Can Start ASAP Enjoy amazing perks: -Shift Schedule (Day shift/Mid shift/Night shift) -Pioneer, Non-voice, and Easy Accounts Available -Incentives and Signing Bonuses -Competitive Salary -Recognitions & loyalty awards -OT/Holiday pay -Leave conversions -Night differential -2 days off -Choose your preferred location -HMO If you believe you meet the criteria, please contact us as soon as possible. APPLY NOW!
Contract Type:
Full Time
Experience Required:
No Experience
Education Level:
Senior High School
Number of vacancies:
100

Job Description

Start your career with us and become part of a supportive and dynamic team

We offer competitive compensation and a range of benefits to support your growth and well-being:
• Competitive salary packages
• Health Maintenance Organization coverage starting on Day 1
• Performance-based incentives
• Paid training and opportunities for career advancement
• Life insurance and company-sponsored events
• 13th month pay and other supplemental bonuses

What You'll Do:

• Respond promptly to user inquiries via email, chat, and/or social media.
• Provide support with account setup, video uploads, content management, and monetization tools.
• Assist with troubleshooting technical issues, including video playback, uploading, and account access.
• Escalate unresolved or complex issues to the appropriate internal teams.
• Document user feedback and report trends to help improve the product and support processes.

Who We’re Looking For:

• Completed at least 2 years in college with no back subjects
• At least 6 months sales experience
• Excellent communication skills - C1
• Amenable to work onsite either in Vertis North or Taguig
• Willing to work on shifting schedule

Employment Type: Full-time

Salary: Up to Php 30,000.00 per month

Schedule: 8-hour day shifts , Dayshift, Nightshift
Salary:
₱27,000.00 Monthly