Solutions Engineer / Technical Analyst

Angeles City, Pampanga

Posted yesterday


Company:: Australian Outsource Desk Inc.
Company Description:: We are an Australian Owned and Managed BPO Company with Over 20 years’ experience until the Company decided to engage with Offshoring. Over the years, our role as an outsourcing provider has delivered multiple diverse functions servicing Australian Companies. Whether the Client is the new disruptor on the block, a fully-fledged game-changer in its prime, or an established icon that needs reinvention, we guide our Clients on a custom journey toward Measurable Improvement.
Contract Type:: Full Time
Experience Required:: 1 year
Education Level:: Bachelor’s Degree
Number of vacancies:: 1

Job Description

A Solutions Engineer is a technical professional who bridges the gap between sales and technical teams, designing and implementing customized technological solutions to meet client needs and objectives. They combine deep technical expertise with strong communication skills to understand client requirements, demonstrate product capabilities, and ensure successful deployment of solutions, often involving problem-solving and strategic thinking within the technology and software industries.

Key Responsibilities:
Understanding Client Needs: Meeting with clients to comprehend their goals and challenges.
Designing Solutions: Developing tailored technology solutions by researching current product offerings and applying technical knowledge.
Demonstrating Capabilities: Presenting recommendations and product demonstrations to clients and stakeholders.
Technical Expertise: Applying extensive knowledge of software and hardware to create effective solutions.
Collaboration: Working closely with sales teams and other technical departments.
Problem-Solving: Addressing technical challenges and providing innovative solutions.
Implementation Support: Overseeing the implementation process of solutions and ensuring successful deployment.

Skills and Qualifications:
Technical Knowledge: Strong understanding of relevant software, hardware, and technologies.
Communication: Excellent ability to explain complex technical concepts to both technical and non-technical audiences.
Problem-Solving: Adept at analyzing issues and developing effective solutions.
Consulting Skills: Ability to understand client needs and translate them into technical requirements.
Education: Typically requires a bachelor's degree in fields like computer science, software engineering, or IT.

Details:
Morning Shift
Monday to Friday
Australian Account
Office-based: Sto. Domingo, Angeles City
Start immediately

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