Location:
Taguig, National Capital Region
Contract Type:
Full Time
Experience Required:
5 to 10 years
Education Level:
Bachelor’s Degree
Salary:
75.000,00 ₱ /
Monthly
Job Description
COMPANY PROFILE: This company offers IT, and Business Consulting. They have been in the industry for almost 45 years.
Position: Operation Excellence Assistant Manager
Company Industry: BPO Company
Work Location: BGC, Taguig
Work Schedule: Shifting Schedule/Graveyard Shift
Salary: Php65,000-Php75,000
Work Set Up: Work onsite
BENEFITS:
✨Government Mandated Benefits
✨HMO with 2 Dependents (On Day 1)
✨Vacation Leave
✨Sick Leave
✨13th Month Pay
JOB REQUIREMENTS:
✨ Bachelor’s degree holder
✨ With 7-10 years BPO experience
✨ Minimum of 3 years leadership experience
✨ With Operational Excellence or Center of Excellence experience is an advantage
✨ Willing to work onsite in BGC, Taguig
JOB RESPONSIBILITIES:
✨ Identify inefficiencies, enhance service delivery, and streamline workflows through standardization
✨ Train and develop skill of agents/team leads
✨ Monitor performance metrics, maintain service excellence, and ensure adherence to policies
✨ Analyze feedback, implement for improvements, and create customer-centric culture
✨Another task may be assigned by immediate superior
RECRUITMENT PROCESS: (ONLINE)
✨ Initial Interview
✨Final Interview
✨Job Offer
Position: Operation Excellence Assistant Manager
Company Industry: BPO Company
Work Location: BGC, Taguig
Work Schedule: Shifting Schedule/Graveyard Shift
Salary: Php65,000-Php75,000
Work Set Up: Work onsite
BENEFITS:
✨Government Mandated Benefits
✨HMO with 2 Dependents (On Day 1)
✨Vacation Leave
✨Sick Leave
✨13th Month Pay
JOB REQUIREMENTS:
✨ Bachelor’s degree holder
✨ With 7-10 years BPO experience
✨ Minimum of 3 years leadership experience
✨ With Operational Excellence or Center of Excellence experience is an advantage
✨ Willing to work onsite in BGC, Taguig
JOB RESPONSIBILITIES:
✨ Identify inefficiencies, enhance service delivery, and streamline workflows through standardization
✨ Train and develop skill of agents/team leads
✨ Monitor performance metrics, maintain service excellence, and ensure adherence to policies
✨ Analyze feedback, implement for improvements, and create customer-centric culture
✨Another task may be assigned by immediate superior
RECRUITMENT PROCESS: (ONLINE)
✨ Initial Interview
✨Final Interview
✨Job Offer
Number of vacancies:
1
Company Description
Our company is the number 1 multilingual recruitment firm in
the Philippines. We have many global and international clients looking for
multilinguals and Filipino Professionals. We work as an HR extension of
our clients.
View Company Profile
