Pure chat based only - Non voice Agent - Email Support

Kamuning, National Capital Region

Posted yesterday


Company:: Sapient Global Services
Company Description:: Sapient provides flexible staffing solutions and workforce management expertise to our organizations for every size, and we are seeking talented specialists to join our internal team. Sapient is the key to all your business outsourcing needs. Our main goal is to help companies focus on their core competencies by managing the critical routine aspects of their daily operations. We are a Philippine-based outsourcing firm that provides a range of outsourcing services from consulting services, IT-enabled services, and call center services primarily catering small and medium based enterprises. As an outsourcing firm, the primary goal of Sapient is to assist organizational companies and individuals to focus on their core competencies by managing critical routine aspects of their business operations.
Contract Type:: Full Time
Experience Required:: No Experience
Education Level:: Senior High School
Number of vacancies:: 240

Job Description

Now hiring for Chat Support - Non Voice Account at Metro Manila Sites! We guarantee you an Easy and Fast One-day hiring process and earn up to 25k monthly plus more benefits! This is a limited slot and urgent hiring, so don't miss this career opportunity. Apply now!

Responsibilities:
• Respond promptly to customer inquiries through chat, email, or messaging platforms
• Assist with product or service-related questions, order processing, and troubleshooting
• Resolve issues efficiently while maintaining a professional and customer-friendly tone
• Accurately document all interactions and follow up on unresolved or pending concerns
• Consistently meet performance goals for response time, resolution rate, and customer satisfaction

Qualifications:
• At least 18 years old and above
• High school or senior high school graduates are welcome to apply
• With or Without work/BPO experience
• With good communication skills
• Computer Literate
• Excellent problem-solving and decision-making abilities
• Ability to thrive in a fast-paced and dynamic environment

BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!

Give us a ring, and let’s talk about how we can help you. Apply now and receive a quick response within a day!