CSR - Non Voice Agent

Kamuning, National Capital Region
Posted 6 days ago
Logo Sapient Global Services
Company:
Sapient Global Services
Company Description:
SAPIENT BPO is one of the fast growing company in this BPO industry. We do business with people for our people. We believe that the growth and development of our employees is the growth of our company as well.
Contract Type:
Full Time
Experience Required:
No Experience
Education Level:
Senior High School
Number of vacancies:
240

Job Description

Now hiring for Chat Support - Non Voice Account at Metro Manila Sites! We guarantee you an Easy and Fast One-day hiring process and earn up to 25k monthly plus more benefits! This is a limited slot and urgent hiring, so don't miss this career opportunity. Apply now!

Responsibilities:
• Respond promptly to customer inquiries through chat, email, or messaging platforms
• Assist with product or service-related questions, order processing, and troubleshooting
• Resolve issues efficiently while maintaining a professional and customer-friendly tone
• Accurately document all interactions and follow up on unresolved or pending concerns
• Consistently meet performance goals for response time, resolution rate, and customer satisfaction

Qualifications:
• High school diploma or equivalent
• Proficient computer skills; comfortable using multiple systems and support tools
• Strong written communication skills with excellent grammar and clarity
• Skilled in typing and navigating multiple chat or messaging platforms efficiently
• Excellent reading comprehension and problem-solving abilities
• Ability to manage multiple customer conversations in a fast-paced, dynamic environment

BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!

Give us a ring, and let’s talk about how we can help you. Apply now and receive a quick response within a day!
Salary:
₱25,000.00 Monthly