CSR - Non Voice Agent
Kamuning, National Capital Region
Posted 6 days ago
- Company:
- Sapient Global Services
- Company Description:
- SAPIENT BPO is one of the fast growing company in this BPO industry. We do business with people for our people. We believe that the growth and development of our employees is the growth of our company as well.
- Contract Type:
- Full Time
- Experience Required:
- No Experience
- Education Level:
- Senior High School
- Number of vacancies:
- 240
Job Description
Responsibilities:
• Respond promptly to customer inquiries through chat, email, or messaging platforms
• Assist with product or service-related questions, order processing, and troubleshooting
• Resolve issues efficiently while maintaining a professional and customer-friendly tone
• Accurately document all interactions and follow up on unresolved or pending concerns
• Consistently meet performance goals for response time, resolution rate, and customer satisfaction
Qualifications:
• High school diploma or equivalent
• Proficient computer skills; comfortable using multiple systems and support tools
• Strong written communication skills with excellent grammar and clarity
• Skilled in typing and navigating multiple chat or messaging platforms efficiently
• Excellent reading comprehension and problem-solving abilities
• Ability to manage multiple customer conversations in a fast-paced, dynamic environment
BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!
Give us a ring, and let’s talk about how we can help you. Apply now and receive a quick response within a day!
- Salary:
- ₱25,000.00 Monthly