Fixed Weekends Off - Ticketing Chat Agent

Sapient Global Services
Posted over 30 days ago
Location:
Quezon City, National Capital Region
Contract Type:
Full Time
Experience Required:
No Experience
Education Level:
Senior High School
Salary:
38.000,00 ₱ /  Monthly
Job Description
One-day hiring process! Earn up to 25k monthly! We are looking for a Ticketing Chat Agent at our Metro sites! This is for urgent hiring. Apply now!

Responsibilities:

• Answer inquiries from clients about travel products and services
• Assist clients with booking travel arrangements and ensure the accuracy of booking details and itinerary
• Provide advice and recommendations on travel destinations and activities
• Handle customer complaints and resolve issues related to travel bookings
• Achieve performance targets related to customer satisfaction and sales conversion

Qualifications:

• High school diploma or equivalent required
• Excellent communication and interpersonal skills, with the ability to build rapport with clients and understand their needs
• Strong problem-solving and decision-making skills, with the ability to handle complex customer inquiries and complaints
• Knowledge of travel products and destinations, including flight routes, hotel chains, and rental car companies
• Familiarity with travel booking systems, such as Amadeus, Sabre, or Galileo, is a plus
• Ability to work in a fast-paced and dynamic environment, and adapt to changing customer needs and priorities

BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE! Give us a ring, and let’s talk about how we can help you. Apply today!
Number of vacancies: 20
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Company Description
SAPIENT BPO is one of the fast growing company in this BPO industry. We do business with people for our people. We believe that the growth and development of our employees is the growth of our company as well.
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