Virtual Assistant/Customer Service Representative

We are looking for a dedicated and customer-oriented Virtual Assistant – Customer Support to join our growing team onsite at our Cebu City office. This role is similar to a traditional Call Center Agent position, focusing on handling customer inquiries and support tasks via phone, email, and live chat. If you are a strong communicator and team player who enjoys helping customers, we’d love to hear from you!

Why Work With Us:

Supportive Environment – Be part of a vibrant, collaborative workplace that values every voice
Career Development – Ongoing training and clear career paths for long-term growth
Competitive Compensation – Great pay, performance-based bonuses, and paid time off
Comprehensive Benefits – Health and wellness programs to support your well-being
Positive Culture – Enjoy team events, recognition programs, and a people-first culture
Responsibilities:

Resolve customer issues, inquiries, and complaints in a timely and professional manner
Maintain a high level of empathy, patience, and professionalism with every customer interaction
Stay up to date on company products, services, and internal support processes
Qualifications:

Open to High School and College Graduates
Customer service experience is a plus but not required
Excellent verbal and written communication skills
Ability to work onsite in a fast-paced setting
Positive attitude, team player, and a willingness to learn
What We Offer:

Competitive salary
Day One HMO plus 3 dependents
Paid training and continuous learning opportunities
Positive and team-oriented work environment
Convenient office location in Cebu City
APPLY NOW!