Senior Marketing Officer (eCommerce)

Duties & Responsibilities
• Create and apply brand guidelines in all company materials.
• Help the company reach its market share and growth goals.
• Do market research to find new opportunities for promotion and expansion.
• Understand customer needs and help launch competitive products.
• Make sure the right products are available to meet market demand.
• Coordinate with suppliers and manufacturers for product needs.
• Set and manage pricing strategies for products and services.
• Handle customer satisfaction programs to build trust and loyalty.
• Plan and run promotions, advertisements, and campaigns using different media (e.g., social
media, print).
• Join marketing events to boost brand awareness and measure their success.
• Work with partners and vendors to ensure successful campaigns.
• Collaborate with content creators and designers to produce quality materials.
• Keep updated with the latest marketing tools and trends to improve campaigns.
• Team up with sales to make sure marketing supports their goals.
• Provide product training to frontliners and customer-facing staff.
• Manage the marketing budget and stick to spending limits.
• Follow company safety rules and health regulations.
• Help improve systems, policies, and procedures related to marketing.
• Follow company policies, ethical standards, and confidentiality rules.
• Perform other tasks assigned by the immediate supervisor.

Qualification
• Bachelor’s degree in Marketing, Business, Communications, or any related field.
• At least three (3) to five (5) years’ work experience as Marketing Officer or similar role