Field Credit Investigator

Scrutinizes customers’ accounts and levies credit charges as per the interest rate
Investigates credit standing and financial history of individuals and business establishments applying for loans
Responsible for processing personal and business loan applications following the bank’s policies and procedures
Collects relevant information through reliable sources to determine credit worthiness of applicants
Notifies customers of the approval and rejection of credit either via emails or phone calls or both
Undertakes personal visits to confirm residential and business addresses
Responsible for collecting debts from defaulters with penalty charges
Responsible for reviewing credit applications and conducting background investigation
Responsible for processing credit applications after confirming financial status of applicants
Interviews individuals and business owners via phone calls and visit
Responsible for the verification of information provided by customers for credit
Conducts investigation on the history and credit standing of loan applicants
Collaborates with credit rating agency to get required information
Undertakes research and collects information on social behavior and credit report of individuals
Actively work to maintain and improve portfolio quality and prevent loss
Stays abreast of legal and regulatory changes and industry trends.