HR Assistant - People Services

Batangas, Batangas
Posted 22 days ago
Logo Waltermart Supermarket
Company:
Waltermart Supermarket
Company Description:
WalterMart’s vision and mission is simple: to make HAPPY CUSTOMERS, develop GREAT PEOPLE, and become a GREAT COMPANY. Armed with years of strong retail experience, Walter Mart Supermarket is now one of the major players in Philippines’ retail industry today. Walter Mart continues to expand its market share with a network of 42 stores across Metro Manila, Cavite, Laguna, Batangas, Rizal, Quezon, Bulacan, Tarlac, Pampanga, Bataan and Nueva Ecija. Part of which is to continue its expansion in developing areas with the goal of elevating the shopping standards in more communities to a whole new level. WalterMart Supermarket continues to grow and transform to meet the needs of all its customers. It opened WalterMart Mall, a community mall, where customers can shop, dine and have family – fun, and Waltermart Department Stores, where customers can avail of affordable everyday style with branded value. WalterMart Supermarket launched the first Grocery Delivery service in the Philippines (WalterMart.com). With a wide range of fresh products, same-day delivery options, and no picking fee, giving Filipino more reasons to love WalterMart everyday! All of these are because of the strong leadership and WalterMart’s high regard for its people. Employee’s health and well-being have always been WalterMart’s priority. During the pandemic, employees were provided with safety kits, daily meals, and vitamins, transportation assistance paired with, an aggressive vaccination program. Strict implementation of well-structured safety protocols are being enforced in the workplace.
Contract Type:
Full Time
Experience Required:
No Experience
Education Level:
Bachelor’s Degree
Number of vacancies:
1

Job Description

Job Summary:
The People Services Assistant will support the People Services Manager in managing agency partnerships related to human resources functions. This role requires strong organizational and administrative skills, as well as the ability to effectively communicate and collaborate with agency partners to ensure the smooth delivery of HR services. The incumbent will play a pivotal role in coordinating and facilitating the operational aspects of agency partnerships.

Key Responsibilities:
1. Assist the People Services Manager in establishing and maintaining relationships with agency partners, serving as a point of contact for day-to-day communications and coordination.
2. Support the onboarding and offboarding processes for agency partners, ensuring all required documentation and compliance standards are met.
3. Coordinate and track the performance of agency partners against predefined metrics and service level agreements (SLAs).
4. Assist in the preparation and distribution of HR-related materials and information to agency partners, ensuring alignment with organizational policies and procedures.
5. Collaborate with internal HR teams to provide necessary support and information to agency partners regarding HR processes, systems, and tools.
6. Maintain accurate records and documentation related to agency partnerships, including contracts, service agreements, and performance evaluations.
7. Act as a liaison between agency partners and internal stakeholders to facilitate the resolution of any issues or concerns related to HR service delivery.
8. Support the People Services Manager in monitoring and reporting on the performance and impact of agency partnerships.
9. Contribute to the continuous improvement of HR service delivery through agency partnerships by identifying potential areas for optimization and efficiency.
10. Stay informed about industry trends and best practices in HR outsourcing and agency partnership management to contribute to the development of effective strategies.

Qualifications and Skills:
- Bachelor's degree in Human Resources, Business Administration, or a related field is preferred.
- Proven organizational and administrative skills, with attention to detail and the ability to manage multiple tasks simultaneously.
- Strong verbal and written communication skills, with the ability to effectively engage with external partners and internal stakeholders.
- Proficiency in using Microsoft Office applications and other relevant software for documentation and coordination.
- Ability to work collaboratively in a team environment and support the implementation of HR initiatives.
- Demonstrated problem-solving abilities and the capacity to adapt to changing priorities and requirements.
- Interest in learning and developing knowledge of HR processes, policies, and best practices.