Mass Hiring BPO Agent - Collections Account - Paid training

Mandaluyong, National Capital Region

Posted yesterday

Company:: OrBitline
Company Description:: At Orbit, we’re dedicated to delivering outstanding customer service, powered by a team we invest in and promote from within. Our culture is built on clear values that guide our actions and workplace every day. By choosing Orbit, you're choosing a partner who puts your customers first—meeting their needs with professionalism, empathy, and excellence at every interaction.
Contract Type:: Full Time
Experience Required:: No Experience
Education Level:: Junior High School
Number of vacancies:: 100

Job Description

Kick-start your career in the BPO industry! We are hiring high school graduates and freshers to join our Collections Account team. As a BPO Agent, you’ll be trained to handle customer calls, assist with billing concerns, and negotiate payment arrangements — all while delivering great customer service.

What You’ll Do:
- Make and receive calls to/from customers regarding overdue accounts.
- Assist customers in understanding their balances and offer payment solutions.
- Maintain professional and courteous communication at all times.
- Document customer interactions in the system.
- Reach performance targets set by the company.

Who We’re Looking For:
- High school graduate (minimum education requirement).
- No BPO experience required – fresh graduates and first-time job seekers are welcome!
- Good English communication skills.
- Willing to be trained and work on-site.
- Can work on shifting schedules, including night shifts and weekends.
- Basic knowledge of computers and typing.

What We Offer:
- Paid training – no experience needed!
- Competitive starting salary plus incentives and bonuses.
- Fast career growth and promotion opportunities.
- Fun and supportive work environment.