Open for Newbies- Online Chat Assistant - Travel Reservation

Quezon City, National Capital Region
Posted yesterday
Logo Orbit Teleservices
Company:
Orbit Teleservices
Company Description:
We provide world-class customer experience, we also promote our people from within and believe our people are the most important assets. We strive to meet their needs at every point of contact, whether we’re answering questions, responding to complaints or making a sale.
Contract Type:
Full Time
Experience Required:
1 year
Education Level:
Junior High School
Number of vacancies:
100

Job Description

Job Responsibilities:
• Handle customer inquiries, issues, and complaints in a professional and effective manner, escalating complex concerns as needed to ensure timely resolution.
• Accurately document customer interactions, transactions, and order details within the system.
• Keep up to date with company policies, procedures, and services to deliver reliable information to customers.
• Support a positive and team-oriented work environment.
• Perform basic troubleshooting tasks when required.

Job Qualifications:
• Must have completed at least a high school education or equivalent; college undergraduates are welcome.
• Previous experience in a similar role is an advantage but not required.
• Must be able to work on-site.
• Willing to attend interviews conducted on-site.
Salary:
₱25,000.00 Monthly