Technical Support Engineer

LEGAZPI CITY, Albay

Posted yesterday


Company:: FIRST PRIMESTEEL CORPORATION
Company Description:: FIRST PRIMESTEEL CORPORATION SUPPLIER OF ROOFING MATERIALS IN BICOL REGION AND AIMING TO BE THE LEADING TOP SUPPLIER
Contract Type:: Full Time
Experience Required:: 1 year
Education Level:: Bachelor’s Degree
Number of vacancies:: 1

Job Description

Attend in-person meetings with clients to analyze, troubleshoot and diagnose hardware problems
Actively update, maintain and monitor all aspects of computer networks
Install and configure computer systems and applications within the company
Respond to customer inquiries and assist in troubleshooting and resolving challenges
Complete detailed reports listing requests to technical assistance, steps taken to resolve them, and the specific dates/individuals involved
Assist management in creating training materials pertaining to computer troubleshooting and usage
Act as the initial point of contact for all computer and system related concerns from clients or other employees
Organize and file documentation pertaining to warranties and instructional guides for computer hardware