Refunds Specialist
Manila, National Capital Region
Posted 11 days ago
- Company:
- Neksjob Philippines
- Company Description:
- Neksjob is an outsourcing and social enterprise that provides quality services to our clients locally and abroad. We are driven by the innate desire to bring about change by encouraging out of the box solutions to well-worn path challenges at a cost-effective rate. We aim to bridge the gap between countries and cultures, distance and time zones, to bring the world closer through the help of emerging technology.
- Contract Type:
- Full Time
- Experience Required:
- 1 year
- Education Level:
- Senior High School
- Number of vacancies:
- 10
Job Description
We are looking for a Refunds Specialist to efficiently process guest and travel agent refunds. The ideal candidate will have experience in managing multiple refund queues and systems while ensuring accuracy in payment validation.
Key Responsibilities:
Process guest and travel agent refund requests accurately
Work through multiple refund and exception queues
Access and validate various systems to confirm payee, refund amounts, and payments
Ensure compliance with refund policies and procedures
Qualifications:
Education: Relevant background or experience in finance or customer service
Skills:
Strong attention to detail and accuracy
Proficient in using multiple systems and software
Excellent communication skills
Ability to multitask in a fast-paced environment
Additional Requirements:
Ability to work onsite during night shifts
Flexibility with work hours to meet deadlines
- Salary:
- ₱25,000.00 Monthly
