Customer Service Representative - Travel & GDS

Quezon City, National Capital Region

Posted yesterday

Company:: Orbit Teleservice NCR
Company Description:: WANT TO GET HIRED ASAP? GRAB OUR JOBS TODAY AND BE PRIORITIZED DURING THE PROCESS. LEARN MORE ABOUT OUR JOB VACANCIES BELOW. We are continuously looking for top talents to join our team. We achieve stability in our organization by treating our employees the same way we treat our valued clients, with utmost care. List of vacancies we have for you: ✅ Customer Service Representative ✅Technical Support Representative ✅ Sales Representative ✅ Travel Associate ✅ Healthcare Specialist ✅Financial Associate ✅ Telemarketer Qualifications: • Amenable to working onsite(office-based) • Filipino Citizen, or hold relevant residence status • 18 years old and above • Completed High school (old or new curriculum) • Good to excellent in verbal, listening, and communication skills. • with BPO experience is a plus but NOT required Further details will be discussed during the interview. We have limited job offers available here! Grab our jobs today before it runs out! APPLY NOW!
Contract Type:: Full Time
Experience Required:: No Experience
Education Level:: Senior High School
Number of vacancies:: 38

Job Description

Job Description:

We are seeking experienced GDS Travel Specialists to join our dynamic travel account team. You will be responsible for assisting customers with flight bookings, travel changes, cancellations, and itinerary management using Global Distribution Systems (GDS).

Key Responsibilities:

• Handle booking, rebooking, cancellations, and travel-related inquiries via GDS
• Provide accurate travel information and recommendations to customers
• Assist with itinerary planning and fare calculations
• Ensure excellent customer experience by resolving issues promptly and professionally
• Adhere to airline and company policies and guidelines in managing reservations
• Work in a fast-paced, shifting environment to meet customer needs

Qualifications:

• High School Graduate (minimum educational requirement)
• At least 1 year of experience using a GDS platform
• Strong communication and problem-solving skills
• Excellent attention to detail and organizational abilities
• Willing to work on a shifting schedule including nights, weekends, and holidays
• Amenable to work on-site

We offer competitive compensation and a range of benefits to support your growth and well-being:

• Competitive salary packages
• Health Maintenance Organization coverage starting on Day 1
• Performance-based incentives
• Paid training and opportunities for career advancement
• Life insurance and company-sponsored events
• 13th month pay and other supplemental bonuses