Sr Operations Manager Exp in Healthcare Account (BPO) 150k
manila, National Capital Region
Posted 2 days ago
- Company:
- Gap Solution Recurrent Firm
- Company Description:
- Company Description: Gap Solution Recurrent Firm is a strategic consulting and service-based company focused on identifying and resolving recurring challenges within businesses and organizations. We specialize in developing long-term, sustainable solutions that close performance, efficiency, and operational gaps, helping our clients achieve consistency, growth, and stability. Our approach is rooted in deep analysis, innovative thinking, and hands-on execution. From workflow optimization and systems integration to business process improvement and risk mitigation, we provide tailored strategies designed to address repetitive issues at their core. At Gap Solution Recurrent Firm, we believe that every recurring problem presents an opportunity for transformation. We’re here to make sure you seize it—effectively and confidently.
- Contract Type:
- Full Time
- Experience Required:
- 5 to 10 years
- Education Level:
- Bachelor’s Degree
- Number of vacancies:
- 1
Job Description
We’re Hiring! We are looking for an experienced Operations Manager to oversee and manage operations for a healthcare account in a BPO setting. If you have solid experience in the healthcare industry within a BPO environment, we want to hear from you!
Key Responsibilities:
* Manage and oversee the daily operations of the healthcare account.
* Ensure smooth workflow and adherence to quality standards.
* Lead, train, and develop a high-performing team.
* Collaborate with internal teams to implement strategies and meet business goals.
* Handle client relations and ensure customer satisfaction.
* Monitor and report on KPIs and performance metrics.
Qualifications:
* Must have solid experience as an Operations Manager in a healthcare account in BPO.
* Strong leadership and management skills.
* Excellent communication and problem-solving abilities.
* Ability to work onsite in Ortigas.
* Flexible to work night shifts.
* Can start ASAP.
Salary Range: PHP 100,000 to PHP 140,000, depending on previous salary.
