Freshers - Healthcare Customer Service Associate - Shifting
Mandaluyong, National Capital Region
Posted today
- Company:
- Orbit Dynamics
- Company Description:
- Orbit Dynamics is seeking a Customer Support Specialist to join our team. In this role, you will provide exceptional service, addressing customer inquiries, troubleshooting issues, and ensuring a smooth experience for all clients. You’ll be a key part of our commitment to innovation and customer satisfaction, helping to deliver timely, effective solutions.
- Contract Type:
- Full Time
- Experience Required:
- No Experience
- Education Level:
- Senior High School
- Number of vacancies:
- 35
Job Description
We are hiring enthusiastic and compassionate individuals to join our Healthcare account team. This is an excellent opportunity for fresh graduates or career shifters who are interested in building a career in the healthcare support industry.
Key Responsibilities:
• Answer patient or member queries related to healthcare plans, benefits, and billing
• Assist with insurance claims processing, pre-authorizations, and account updates
• Coordinate with healthcare providers, facilities, or insurance companies as neede
• Maintain accurate and confidential patient information in compliance with HIPAA or data privacy standards
• Provide timely, empathetic, and professional service to every interaction
Qualifications:
• Open to fresh graduates
• High School graduates with strong communication skills may also be considered
• Excellent verbal and written English communication skills
• Customer-service oriented and patient in handling sensitive or emotional inquiries
• Willing to work on-site and in shifting schedules (including holidays/weekends, if needed)
We offer competitive compensation and a range of benefits to support your growth and well-being:
• Competitive salary packages
• Health Maintenance Organization coverage starting on Day 1
• Performance-based incentives
• Paid training and opportunities for career advancement
• Life insurance and company-sponsored events
• 13th month pay and other supplemental bonuses
- Salary:
- ₱20,000.00 Monthly