Customer Support Representative
Parañaque, National Capital Region
Posted 3 days ago
- Company:
- Neltex Development Co. Inc.
- Company Description:
- We provide our customers innovative and quality products through operational excellence and employment of best available technology. We attract and maintain highly capable and motivated employees with uncompromising integrity. We do this while providing above industry returns to all our stakeholders.
- Contract Type:
- Full Time
- Experience Required:
- 1 year
- Education Level:
- Bachelor’s Degree
- Number of vacancies:
- 1
Job Description
• Female
• With Background in Telemarketing & Customer Support (Admin Function)
• With Customer Service Experienced
• Computer Literate, Good in oral & written communication
JOB SUMMARY
Executes the Annual Plans & Programs as defined by the Customer Support & Tele Sales Manager. Proactively implements programs & delivering services to NELTEX customers while constantly finding more efficient & effective ways to do them. Engaged in identifying opportunities that will improve customer’s experience in doing business with NELTEX.
MAJOR RESPONSIBILITIES
• Executes the NELTEX Customer Support Strategy as defined by the CS TS Manager. Performs Daily & Weekly check points to ensure that the objectives of the program are met. To continuously find ways on how to better improve Customer Satisfaction from NELTEX products & services.
• Executes the Tele Sales Plan focusing on supporting existing buying accounts and in generating new customers. Performs Daily & Weekly check points to ensure Conducts Daily & Weekly check points to ensure that Tele Sales Annual Plan are achieved.
• Executes and Complies to NELTEX Policies & Procedure in the dispending of Customer Support & Tele Sales Function.
- Salary:
- ₱20,000.00 Monthly
