Product Support
Baguio, Benguet
Posted 3 days ago
- Company:
- Neksjob
- Company Description:
- Neksjob is an outsourcing and social enterprise that provides quality services to our clients locally and abroad. We are driven by the innate desire to bring about change by encouraging out of the box solutions to well-worn path challenges at a cost-effective rate.
- Contract Type:
- Full Time
- Experience Required:
- 2 years
- Education Level:
- Bachelor’s Degree
- Number of vacancies:
- 10
Job Description
The Product Support role requires a technically proficient candidate with a strong background in SQL and data integration. The role includes diagnosing issues, supporting system users, and maintaining the quality of data operations. Attention to detail and problem-solving ability are key success factors.
Key Responsibilities:
System Troubleshooting: Diagnose and resolve product issues related to data and integration.
SQL Support: Write and analyze SQL queries for issue resolution and reporting.
Data Integration: Monitor and support data movement between systems.
User Assistance: Provide front-line support to internal and external users.
Documentation: Maintain support logs and user documentation.
Process Improvement: Recommend and help implement process or system improvements.
Qualifications:
1–2 years of experience in product or technical support
SQL proficiency is required
Understanding of data integration processes
Good troubleshooting and analytical skills
Average communication skills
- Salary:
- ₱23,000.00 Monthly
