Banking Support Specialist - Data Encoder - HS GRAD
Quezon City, National Capital Region
Posted 2 days ago
- Company:
- GrayLine Orbit
- Company Description:
- A forward-thinking organization dedicated to excellence, innovation, and a strong commitment to work-life balance. Focused on creating a supportive environment where individuals can thrive professionally and personally.
- Contract Type:
- Full Time
- Experience Required:
- No Experience
- Education Level:
- Senior High School
- Number of vacancies:
- 45
Job Description
We are looking for dedicated and customer-focused individuals to join our team as Customer Service Representatives for our Banking and Financial Services (BFS) account.
Key Responsibilities:
• Handle inbound and outbound customer interactions related to banking or financial services.
• Resolve inquiries regarding account transactions, loan or mortgage status, and brokerage information.
• Ensure customer satisfaction by providing accurate information and resolving concerns in a timely manner.
• Follow company policies and maintain confidentiality and compliance in handling financial data.
• Work effectively within a team in a shifting schedule setup.
Qualifications:
• High School Graduate (minimum educational requirement)
• At least 1 year of experience in a finance-related account (e.g., banking, mortgage, or brokerage)
• Strong communication and problem-solving skills
• Ability to work in a shifting schedule
• Amenable to work on-site if required
We offer competitive compensation and a range of benefits to support your growth and well-being:
• Competitive salary packages
• Health Maintenance Organization coverage starting on Day 1
• Performance-based incentives
• Paid training and opportunities for career advancement
• Life insurance and company-sponsored events
• 13th month pay and other supplemental bonuses
Preferred But Not Required:
• College-level education or higher
• Experience in BPO/Call Center setting
- Salary:
- ₱20,000.00 Monthly
