Location:
Quezon City, National Capital Region
Contract Type:
Full Time
Experience Required:
No Experience
Education Level:
Senior High School
Salary:
25.000,00 ₱ /
Monthly
Job Description
Job Description:
We are looking for dedicated and customer-focused individuals to join our team as Customer Service Representatives for our Banking and Financial Services (BFS) account.
Key Responsibilities:
• Handle inbound and outbound customer interactions related to banking or financial services.
• Resolve inquiries regarding account transactions, loan or mortgage status, and brokerage information.
• Ensure customer satisfaction by providing accurate information and resolving concerns in a timely manner.
• Follow company policies and maintain confidentiality and compliance in handling financial data.
• Work effectively within a team in a shifting schedule setup.
Qualifications:
• High School Graduate (minimum educational requirement)
• At least 1 year of experience in a finance-related account (e.g., banking, mortgage, or brokerage)
• Strong communication and problem-solving skills
• Ability to work in a shifting schedule
• Amenable to work on-site if required
We offer competitive compensation and a range of benefits to support your growth and well-being:
• Competitive salary packages
• Health Maintenance Organization coverage starting on Day 1
• Performance-based incentives
• Paid training and opportunities for career advancement
• Life insurance and company-sponsored events
• 13th month pay and other supplemental bonuses
Preferred But Not Required:
• College-level education or higher
• Experience in BPO/Call Center setting
We are looking for dedicated and customer-focused individuals to join our team as Customer Service Representatives for our Banking and Financial Services (BFS) account.
Key Responsibilities:
• Handle inbound and outbound customer interactions related to banking or financial services.
• Resolve inquiries regarding account transactions, loan or mortgage status, and brokerage information.
• Ensure customer satisfaction by providing accurate information and resolving concerns in a timely manner.
• Follow company policies and maintain confidentiality and compliance in handling financial data.
• Work effectively within a team in a shifting schedule setup.
Qualifications:
• High School Graduate (minimum educational requirement)
• At least 1 year of experience in a finance-related account (e.g., banking, mortgage, or brokerage)
• Strong communication and problem-solving skills
• Ability to work in a shifting schedule
• Amenable to work on-site if required
We offer competitive compensation and a range of benefits to support your growth and well-being:
• Competitive salary packages
• Health Maintenance Organization coverage starting on Day 1
• Performance-based incentives
• Paid training and opportunities for career advancement
• Life insurance and company-sponsored events
• 13th month pay and other supplemental bonuses
Preferred But Not Required:
• College-level education or higher
• Experience in BPO/Call Center setting
Number of vacancies:
50
Company Description
Job Responsibilities:
-The agent handles different tasks related to processing documents and keeping records for customer accounts.
-Entering, editing, recording, sorting, and summarizing data and documents.
-Answering and resolving customer inquiries, providing accurate information as needed.
What we are looking for:
-At least Senior High School (SHS) graduate (Not currently enrolled)
-With or without BPO/ call center experience (voice, chat, back office/ non-voice accounts) (Not currently employed)
-Previous BPO/ call center experience is a plus
-Above average or Conversant in English communication skills
-Possess a positive attitude
-Familiarity with a computer
-Good Typing Skills
-Highly motivated and prepared to work hard
-Flexible and welcome change/improvements
-Can Start ASAP
Enjoy amazing perks:
-Shift Schedule (Day shift/Mid shift/Night shift)
-Pioneer, Non-voice, and Easy Accounts Available
-Incentives and Signing Bonuses
-Competitive Salary
-Recognitions & loyalty awards
-OT/Holiday pay
-Leave conversions
-Night differential
-2 days off
-Choose your preferred location
-HMO
If you believe you meet the criteria, please contact us as soon as possible. APPLY NOW!
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