Customer Relations Officer

Kawit, Cavite
Posted 2 days ago
Logo Suzuki Auto Kawit
Company:
Suzuki Auto Kawit
Company Description:
The Suzuki Auto dealership by NXT Mile Motors, Inc. located in Kawit, Cavite is poised to be Suzuki's 3S Dealership- generating sales, ensuring availability of spare parts, and above all, services to customers and their vehicles. Suzuki Auto Kawit showroom is located at Antero Soriano Highway, Batong Dalig, Kawit, Cavite stands on 1,656.54 sq. meter of land ready to house six display spaces for Suzuki vehicles. The dealership also has allocated six service bays to handle repairs and to provide maintenance services simultaneously.
Contract Type:
Full Time
Experience Required:
1 year
Education Level:
Bachelor’s Degree
Number of vacancies:
1

Job Description

1. Responsible as the main contact person in preventive maintenance and warranty.
2. Provide answers to general warranty inquiries.
3. Provide assistance in all related application queries.
4. Proactive call for customer maintenance schedule.
5. Follow up calls in a specific period.
6. Responsible in dissemination of information to customers.
7. Handle and endorse customer complaints and inquiries.
8. Maintain customer database.

Qualifications*
1. Graduate of any business course.
2. Preferably with customer service background or experience.
3. Excellent interpersonal and communication skills.
4. Proactive, self-motivated and keen to learn.
5. Proficient in Microsoft applications.