IT Sales Agent (Mandarin speaking) WFH

Special Instructions
IT Sales Rep Agent (AU Account)

Day Shift

Qualifications
Essential experience

● A minimum of 1 years’ experience in a similar or relevant sales role.

● Proven experience in a telesales roles

● IT knowledge advantageous

● Experience with Salesforce or similar CRM

● Lead generation, Outbound, B2B experience

● Excellent written and verbal English and Thai Essential qualities or behaviours

● Good communication skills & excellent telephone manner

● The ability to build strong customer relationships

● Dedicated individuals that are driven to deliver great results

● Resilience and self-motivation to work in a fast-paced business environment

● The ability to persevere to rgets

● Demonstrated ability to take on responsibility and use initiative to prioritise work effectively under pressure and to tight deadlines.

● Excellent interpersonal skills. Relates well to all kinds of people and can establish and build upon working relationships effectively

Job Description
● Working as part of a campaign team to achieve objectives for our clients

● Dial between 150 – 250 numbers per day

● Outbound Business calls on behalf of the world's largest technology brands

● Handle objections and Generating sales opportunities and qualifying needs

● Meet your campaign KPI’s and activity targets

● Work through call list as allocated by the Data team

● Complete write up as per campaign specific layout

● Ensuring all fields are filled specific to the campaign requirement and all write ups are spell checked, make sense and are up to standard

● Check all prospect information is correct as provided on call by prospect, fill in any missing details on the prospects profile.

● Ensure all prospect information on profile is grammatically correct.

● Read and understand call scripts and write up examples on each campaign to help recognise the

● Check related files in the campaign to download TAL and Exclusion lists if required on a campaign.

● Ensure all qualifying requirements are met on call.

● Liaise directly with Team Leader or through the Senior Team Leader if unsure of their campaign requirements

Other responsibilities:

● Adhere to all policies and procedures in place in Direct IT.

● Comply with all legislative requirements

● Adhere to privacy, confidentiality policies and legal regulations .

● May be required to call prospects to confirm details for lead to pass

● Any other task reasonably requested by the Service Delivery Manager

● Dial between 150 – 250 numbers per day

● Hit 45 points target a week