Chat Support - Back Office - Open for Newbies/ fresher

Start your career with us and become part of a supportive and dynamic team

We offer competitive compensation and a range of benefits to support your growth and well-being:
• Competitive salary packages
• Health Maintenance Organization coverage starting on Day 1
• Performance-based incentives
• Paid training and opportunities for career advancement
• Life insurance and company-sponsored events
• 13th month pay and other supplemental bonuses

What You'll Do:

• Respond to customer inquiries, concerns, and complaints in a professional and timely manner
• Accurately document customer interactions, transactions, and order details
• Stay informed about company policies, products, and services to provide clear and correct information
• Perform basic troubleshooting and escalate complex issues when necessary
• Work collaboratively with the team to deliver excellent customer experiences

Who We’re Looking For:

• At least a high school graduate (old or new curriculum); college undergraduates are welcome
• Experience in customer service or a related field is an advantage but not required
• Willing to work on-site and attend in-person interviews
• Fresh graduates are encouraged to apply

Employment Type: Full-time

Schedule: 8-hour day shifts , Dayshift, Nightshift