Dayshift - Back office/ Non-Voice - No experience - Weekends off

Pasig, National Capital Region
Posted 2 days ago
Company:
Orbit Dynamics
Company Description:
Orbit Dynamics is seeking a Customer Support Specialist to join our team. In this role, you will provide exceptional service, addressing customer inquiries, troubleshooting issues, and ensuring a smooth experience for all clients. You’ll be a key part of our commitment to innovation and customer satisfaction, helping to deliver timely, effective solutions.
Contract Type:
Full Time
Experience Required:
No Experience
Education Level:
Senior High School
Number of vacancies:
35

Job Description

Start your career with us and become part of a supportive and dynamic team focused on delivering exceptional service.

We offer competitive compensation and a range of benefits to support your growth and well-being:

• Competitive salary packages
• Health Maintenance Organization coverage starting on Day 1
• Performance-based incentives
• Paid training and opportunities for career advancement
• Life insurance and company-sponsored events
• 13th month pay and other supplemental bonuses

What You'll Do:

• Respond to customer inquiries, concerns, and complaints in a professional and timely manner
• Accurately document customer interactions, transactions, and order details
• Stay informed about company policies, products, and services to provide clear and correct information
• Perform basic troubleshooting and escalate complex issues when necessary
• Work collaboratively with the team to deliver excellent customer experiences

Who We’re Looking For:

• At least a high school graduate (old or new curriculum); college undergraduates are welcome
• Experience in customer service or a related field is an advantage but not required
• Willing to work on-site and attend in-person interviews
• Fresh graduates are encouraged to apply

Employment Type: Full-time

Schedule: 8-hour day shifts , Dayshift, Nightshift
Salary:
₱25,000.00 Monthly