Chat Support - Content Moderator- Back office- No Experience

Pasig, National Capital Region

Posted 2 days ago

Company:: Orbit Teleservices
Company Description:: Orbit was founded to offer consulting services, IT-enabled assistance, and business process outsourcing alternatives that are personalized to suit the unique needs of our customers. We are offering people excellent and interesting work opportunities they need for competent development in the BPO Sector.
Contract Type:: Full Time
Experience Required:: No Experience
Education Level:: Junior High School
Number of vacancies:: 100

Job Description

We're hiring a Chat Support - Content Moderator to monitor user content and provide real-time support via chat. You'll help enforce community guidelines, ensure platform safety, and respond to user concerns quickly and professionally.

Key Responsibilities:

Review and moderate user content based on policies
Provide chat support to users with questions or concerns
Flag and escalate harmful or inappropriate content
Maintain accurate records and reports

Qualifications:

Strong written communication skills
Previous experience in moderation or customer support
Comfortable handling sensitive content
Detail-oriented and quick decision-maker