RF Engineer/NOC Engineer- Onsite- Night shift

Discover your 100% YOU with us!

Position: Alarm Clearing Manager
Location: Paranaque
Work setup & shift: [Onsite work setup | Night shift]

Why join us?

You'll have:

Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses
A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
Career Growth: Take advantage of opportunities for continuous learning and career advancement.
Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.

Your Role:

An Alarm Clearing Manager that will provide direct support to assigned Market/Project units. In this role, you will directly manage all site status’s Post CX and Post Integration. You will be responsible for coordination with the Market assigned Implementation Manager, Project Manager and Operations Manager to provide accurate data and formatted reports for use both internally and externally.

What You’ll Do:

Maintain dynamic communications with the Market team
Be available to provide technical SME data and opinion direct to the end customer in support of Delivery team
Be flexible and master more than one area of expertise, including but not limited to Ericsson and Nokia systems
Responsible for continuously keeping your competence and skills up to date with rapidly developing technology
Drive quality standards with the teams, coordinate with various teams i.e., integration, construction, and RF teams to work through issues raised and any process improvements, and quality concerns.
Identify areas for process improvement in our support organization and implement solutions.
Maintain a clear and accurate understanding of Market/Project specific threshold data/requirements and ensure the delivery team is made aware and accountable as well as develop MOPs and SOPs for use by external national remote teams to clearly identify market standards/requirements

Qualifications

5+ years Telecom Operational Project Management/Construction Management
Experience with direct site troubleshooting to include base RF issues and PIM
Knowledge of wireless environment & tools (Ericsson ENM , PiLot Plots, etc.) and eNodeB equipment and reports generated from said tools
Developed understanding of E2E life cycle for wireless/cellular site carriers and the design/build process
Proven Experience managing teams focusing on a large-scale project goal
Ability to influence and inspire action as well as a change in process
Experience with creation of methods of procedures for and the development of Standard operation Procedures
Ability to communicate effectively to both internal and external customer units
Strong technical writing skills