BPO Workforce Manager - Executive (Travel)

Quezon City, National Capital Region

Posted today


Company:: Manpower Core Group Inc.
Company Description:: We Provide Dream Jobs For All. Equal Work Opportunities For Everyone. Makes All Productive and Efficient.
Contract Type:: Full Time
Experience Required:: 3 to 4 years
Education Level:: Bachelor’s Degree
Number of vacancies:: 500

Job Description

Key skills
WFM.
Data Analysis
BPO Travel Account
Bachelor's Degree

JOB TITLE: Executive - WFM
CAMPAIGN: Travel
SALARY: 30k-45K
LOCATION: Eastwood, Quezon City
SHIFT: Night Shift
TARGET START DATE: ASAP

QUALIFICATIONS:
-Bachelor’s Degree in a recognized technical, engineering, scientific, managerial, business, or other discipline related to area of expertise
-At least 1 year of previous experience with data analysis
-At least 2+ year Workforce Management (WFM) functions experience preferred

RESPONSIBILITIES/JOB DESCRIPTION:
-May manage various workforce management systems, such as IEX scheduling software and CMS
-Identify Triggers
-Provide essential input to leadership team so that staffing plans are based on analysis of historical performance and real time data

Must Have's

-Bachelor’s Degree in a recognized technical, engineering, scientific, managerial, business, or other discipline related to area of expertise
-At least 1 year of previous experience with data analysis
-At least 2+ year Workforce Management (WFM) functions experience preferred
-Good with 30-45K
-Amenable to work onsite in Eastwood QC on a night shift
-Can start ASAP