Japanese Speakers - Customer Service Representative
Pasig, National Capital Region
Posted over 30 days ago
- Company:
- BPOJobOpenings
- Company Description:
- We are dedicated to providing exceptional BPO solutions across a wide range of industries. With years of experience and a focus on delivering high-quality services, we pride ourselves on creating opportunities for people from all walks of life to grow, learn, and build rewarding careers. We offer a dynamic work environment where team members are valued, supported, and empowered to achieve their full potential. Our team-oriented culture fosters collaboration, innovation, and continuous development. Whether you're just starting your career or are an experienced professional, we have diverse job openings that cater to a variety of skill sets. Why Work With Us? Competitive salaries and benefits Flexible work arrangements (remote options available) A diverse and inclusive work environment Professional growth and training opportunities A supportive leadership team that values employee input and well-being
- Contract Type:
- Full Time
- Experience Required:
- 1 year
- Education Level:
- Senior High School
- Number of vacancies:
- 100
Job Description
Qualifications:
Japanese Native Speaker or Non-Native with JLPT N1/N2 proficiency (open to both)
At least 1 year of work experience related to the Japanese language (e.g., translation, BPO, support, admin, etc.)
Good English communication skills
Willing to work in a BPO/CSR environment
Strong customer service orientation and problem-solving skills
Job Responsibilities:
Respond to inquiries from Japanese-speaking customers via phone, email, or chat Assist in resolving product or service-related concerns
Provide excellent support while maintaining high customer satisfaction
Translate or interpret as needed to support team operations
Accurately document customer interactions using internal systems Coordinate with internal departments to resolve complex issues
Why Join Us?
Competitive salary (up to PHP 110,000/month)
Language premium for Japanese skills
Career growth opportunities
Dynamic and inclusive work environment
Training provided
