Japanese Speakers - Customer Service Representative

Pasig, National Capital Region
Posted 26 days ago
Company:
BPOJobOpenings
Company Description:
We are dedicated to providing exceptional BPO solutions across a wide range of industries. With years of experience and a focus on delivering high-quality services, we pride ourselves on creating opportunities for people from all walks of life to grow, learn, and build rewarding careers. We offer a dynamic work environment where team members are valued, supported, and empowered to achieve their full potential. Our team-oriented culture fosters collaboration, innovation, and continuous development. Whether you're just starting your career or are an experienced professional, we have diverse job openings that cater to a variety of skill sets. Why Work With Us? Competitive salaries and benefits Flexible work arrangements (remote options available) A diverse and inclusive work environment Professional growth and training opportunities A supportive leadership team that values employee input and well-being
Contract Type:
Full Time
Experience Required:
1 year
Education Level:
Senior High School
Number of vacancies:
100

Job Description

Earn up to PHP 110,000/month

Qualifications:
Japanese Native Speaker or Non-Native with JLPT N1/N2 proficiency (open to both)
At least 1 year of work experience related to the Japanese language (e.g., translation, BPO, support, admin, etc.)
Good English communication skills
Willing to work in a BPO/CSR environment
Strong customer service orientation and problem-solving skills

Job Responsibilities:
Respond to inquiries from Japanese-speaking customers via phone, email, or chat Assist in resolving product or service-related concerns
Provide excellent support while maintaining high customer satisfaction
Translate or interpret as needed to support team operations
Accurately document customer interactions using internal systems Coordinate with internal departments to resolve complex issues

Why Join Us?
Competitive salary (up to PHP 110,000/month)
Language premium for Japanese skills
Career growth opportunities
Dynamic and inclusive work environment
Training provided