Dayshift - Back Office (Nonvoice/Voice) - Entry Level

Manila, National Capital Region

Posted yesterday

Company:: CALDWELL CAREERS
Company Description:: We provide quality services across diverse range of industries. Our goal is to create a professionally challenging, but personally rewarding, and positive work environment and culture.
Contract Type:: Full Time
Experience Required:: No Experience
Education Level:: Senior High School
Number of vacancies:: 99

Job Description

We are looking for enthusiastic and service-driven individuals to join our Telecommunications Account as Customer Support Representatives. This is an excellent opportunity for fresh graduates eager to start a career in the BPO industry.

Key Responsibilities:
Handle customer inquiries related to telecom services with professionalism and efficiency
Provide accurate information and assist in resolving concerns and service-related issues
Maintain a high standard of customer care and satisfaction
Follow company procedures in documenting customer interactions

Qualifications:
Senior High School graduate (K-12 / New Curriculum)
Strong communication and interpersonal skills
Willingness to work onsite and on shifting schedules
No prior experience required

Benefits:
Paid training
HMO coverage including eligible dependents
Paid time off
13th month pay
Government-mandated benefits
Opportunities for career advancement

Ready to take the first step in your career? Click the "Apply Now" button to join our team and start your journey with us.