Customer Care Associates
Manila, National Capital Region
Posted yesterday
- Company:
- CWell Communications
- Company Description:
- We seamlessly care with your work, offering you exceptional employee welfare that has been acknowledged and acclaimed within the industry.
- Contract Type:
- Full Time
- Experience Required:
- No Experience
- Education Level:
- Senior High School
- Number of vacancies:
- 95
Job Description
We are hiring Customer Care Associates for our Metro Manila sites! Open to applicants with or without BPO experience. In this role, you’ll serve as the first point of contact for customers—providing accurate information, assisting with healthcare-related concerns, and ensuring a smooth, supportive experience.
Responsibilities:
- Assist customers with healthcare-related questions, product details, and service concerns.
- Record all customer interactions and keep account information accurate and up to date.
- Work with internal teams to escalate and resolve more complex issues promptly.
Qualifications:
- Good communication skills
- Willing to work onsite and on a shifting schedule
- Must reside within Metro Manila
- Open to SHS grads, HS grads (old curriculum), college undergrads, and graduates
Working Conditions:
- Shifting schedules, including weekends and holidays
- Paid training before official start
- Supportive, fast-paced, and team-driven environment
Perks:
- HMO and insurance coverage starting Day 1
- Paid leaves, 13th month pay, rice allowance, night differential, OT and holiday pay
Urgent Hiring! entry-level, with or without bpo experience accepted! Apply today and get hired immediately!
- Salary:
- ₱28,000.00 Monthly
