Knowledgebase Manager - Financial Service Desk
Taguig, National Capital Region
Posted yesterday
- Company:
- TASQ Staffing Solutions
- Company Description:
- Founded by experts with more than 70 years of collective experience in the staffing solutions industry, TASQ understands the unique challenges in the talent acquisition space and is committed to being the trusted partner of companies in their pursuit of hiring the best people to fill their manpower needs. Composed of highly skilled team members who have worked with organizations ranging from small-to-medium entities to large-scale enterprises (including Fortune 500 companies), TASQ is fully capable of meeting staffing demands at all levels and across different industries.
- Contract Type:
- Full Time
- Experience Required:
- 3 to 4 years
- Education Level:
- Bachelor’s Degree
- Number of vacancies:
- 1
Job Description
Work Setup: Onsite (BGC Taguig)
Requirements:
At least 3 years experience in a service desk LoB in the BPO industry
2 years experience in knowledge base (KB) management
Must have experience in creating, maintaining, and updating knowledgebase articles under a service desk account
ITIL Certification is a plus
Web design experience is also a plus
