Training Officer
cebu city, Cebu
Posted 5 days ago
- Company:
- Metacom
- Company Description:
- Metacom Business Process Outsourcing Solutions is a Philippine-based outsourcing company that offers a range of services, including customer service, IT support, virtual assistance, and administrative tasks.
- Contract Type:
- Full Time
- Experience Required:
- 2 years
- Education Level:
- Bachelor’s Degree
- Number of vacancies:
- 50
Job Description
We are looking for a dynamic and experienced Training Officer to join our Cebu team. The Training Officer will be responsible for facilitating onboarding and upskilling programs, creating training materials, and ensuring employees are equipped with the knowledge and skills to succeed in their roles. This role is ideal for someone with a strong background in training management and a passion for developing people.
Key Responsibilities:
Facilitate new hire and refresher training sessions
Design and implement training programs and materials
Monitor trainee progress and provide coaching when needed
Collaborate with operations and quality teams to address performance gaps
Track training effectiveness and suggest improvements
Qualifications:
At least 2 years of experience in a Training Manager or similar role
Minimum of 2nd-year college undergraduate
Strong presentation, communication, and coaching skills
Experience in BPO training is an advantage
Organized, proactive, and able to manage multiple training schedules
- Salary:
- ₱50,000.00 Monthly
