Chat Support - Fresher

Mandaluyong, National Capital Region
Posted 5 days ago
Company:
OrbitLab
Company Description:
We deliver top-tier customer experiences and take pride in promoting talent from within, recognizing that our people are our greatest asset. Our core values are deeply embedded in our culture and guide our everyday work and interactions. When you partner with Orbit, you can be confident that your customers are in good hands. We’re committed to meeting their needs at every touchpoint—whether it's answering inquiries, resolving concerns, or driving sales.
Contract Type:
Full Time
Experience Required:
No Experience
Education Level:
Junior High School
Number of vacancies:
100

Job Description

What's in it for you?

Competitive Salary packages
HMO on the first day
performance-based incentives
Allowance
Bonuses

Job Responsibilities:

Address customer inquiries, concerns, or complaints efficiently, escalating issues when necessary to ensure quick resolution.
Keep detailed and current records of customer interactions, transactions, and order information in the system.
Stay well-informed about company policies, procedures, and services to provide customers with accurate information.
Support a positive and collaborative team culture.
Assist with basic troubleshooting as needed.

Job Qualifications:

High school graduates or equivalent, including college undergraduates.
Prior experience in a related field is desirable but not mandatory.
Able to work on-site..
Amenable to attending an on-site interview.
Job Types: Full-time, Fresh graduate

Salary: Up to Php30,000.00 per month

Benefits:

Flexible schedule
Health insurance
Life insurance
Opportunities for promotion
Paid trainings
Pay raise
Company Events

Supplemental pay types:

13th month salary
Bonus pay

Education:

At least HS graduate (old or new curriculum)

Schedule:

8 hour shift
Day shift

Job Type: Full-time
Salary:
₱25,000.00 Monthly